Shipping policy
MARRKYM Shipping Policy
Thank you for shopping with MARRKYM! Below you'll find everything you need to know about how we process and ship your orders.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You'll receive another notification once your order has shipped.
If we experience a high volume of orders, processing may take slightly longer — we'll always do our best to keep delays to a minimum and will let you know if there's a significant hold-up with your order.
Estimated Delivery Times
Once your order has shipped, estimated delivery times are as follows:
| Shipping Destination | Estimated Delivery Time |
|---|---|
| Domestic (standard shipping) | 7–12 business days |
| International | 7–12 business days |
These are estimates and not guarantees. Delivery times can vary depending on your location, local customs processing (for international orders), and carrier conditions.
Shipping Costs
Free shipping: we offer free standard shipping on all orders. No minimum purchase and no code needed — the price you see at checkout already includes shipping.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number so you can follow your package's journey every step of the way. If you don't receive tracking information within 3 business days of your shipping confirmation, please reach out to us at support@marrkym.com.
Peak Season & Delays
During high-demand periods — such as holidays, sales events, or promotional launches — order volumes increase significantly, both for us and for our shipping carriers. This can occasionally result in longer processing and delivery times than what's listed above. We always aim to get your order to you as quickly as possible and appreciate your patience during these busy periods.
Other factors outside of our control that may cause delays include:
- Severe weather conditions
- Customs processing for international shipments
- Carrier service disruptions
International Orders
International customers may be responsible for customs duties, taxes, or import fees charged by their country upon delivery. These fees are determined by your local customs office and are not included in your order total or shipping cost. MARRKYM has no control over these charges and cannot predict what they may be.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. MARRKYM is not responsible for orders shipped to an incorrectly entered address. If you notice an error immediately after placing your order, contact us right away at support@marrkym.com and we'll do our best to correct it before the order ships.
Lost or Missing Packages
If tracking shows your order was delivered but you haven't received it, please check with neighbors or your building's mailroom, and contact the carrier directly using your tracking number. If you're still unable to locate your package, reach out to us and we'll help you sort it out.
Questions?
We're happy to help with anything related to your order's shipping status, timing, or costs.
Contact us: support@marrkym.com
This policy was last updated on October 12, 2026.